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Profile entigy
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Message 24270 - Posted: 15 Sep 2017, 19:45:03 UTC

My Windows 10 machine has just downloaded Nvidia drivers 387.68 via Windows Update.
(Never a good sign I know).
If I revert to 385.41 they just get updated again...

Now all my Collatz units are failing with the following error.

Stderr output
<core_client_version>7.8.2</core_client_version>
<![CDATA[
<message>
(unknown error) - exit code 9999 (0x270f)
</message>
<stderr_txt>
Collatz Conjecture Sieve 1.21 Windows x86_64 for OpenCL
Written by Slicker (Jon Sonntag) of team SETI.USA
Based on the AMD Brook+ kernels by Gipsel of team Planet 3DNow!
Sieve code and OpenCL optimization provided by Sosiris of team BOINC@Taiwan
Collatz Config Settings:
verbose 1 (yes)
kernels/reduction 48
threads 2^8 (256)
lut_size 17 (1048576 bytes)
sieve_size 2^28 (14098344 bytes)
sleep 1
cache_sieve 1 (yes)
reducecpu 0 (no)
Platform NVIDIA
Device 0000012B2BE56620
Max Dimensions 3
Max Work Items 1024 1024 64
Max Work Groups 1024
Max Kernel Threads 1024
Device Vendor NVIDIA Corporation
Name GeForce GTX 1060 6GB
Driver Version 387.68
OpenCL Version OpenCL 1.2 CUDA
actual threads 256
Error: (-9999)Unknown at 1649 of RunSteps
Error: GPU steps do not match CPU steps. Workunit processing aborted.
20:16:58 (9084): called boinc_finish

</stderr_txt>
]]>

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Message 24272 - Posted: 15 Sep 2017, 23:54:39 UTC

Head over to NVIDIA and get drivers from them always!
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Renato
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Message 24322 - Posted: 4 Oct 2017, 12:36:16 UTC - in response to Message 24272.

you can do that for sure, but this is necessary with every update of Windows insider and from October 17th on there will be only errors with Collatz.

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Message 24323 - Posted: 4 Oct 2017, 14:03:59 UTC
Last modified: 4 Oct 2017, 14:04:18 UTC

Uninstall all drivers and go to NVidia and get one generation back of their drivers.
You may need to use this UTIL - https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
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Message 24444 - Posted: 9 Nov 2017, 1:10:51 UTC
Last modified: 9 Nov 2017, 1:11:09 UTC

So, I'm having trouble (keeping it) running Collatz on a dual GPU machine. Under Windows 7, I got the machine to run for a period of time (a few days?) after installing the latest version of C++ redistributable. Then it stopped. So I had the machine upgraded to Windows 10, installed the latest version of C++ redistributable, installed the latest NVidia driver from the website, and tried again.
CPU - core i7 950
GPUs - 660 and 950
Memory - 12GB

OS - Windows 10 Pro

Now, again, I get these messages when I try to run the project on this computer:
11/8/2017 4:41:05 PM | Collatz Conjecture | Computation for task collatz_sieve_3758214130773232975872_52776558133248_0 finished
11/8/2017 4:41:05 PM | Collatz Conjecture | Output file collatz_sieve_3758214130773232975872_52776558133248_0_0 for task collatz_sieve_3758214130773232975872_52776558133248_0 absent

Didn't get an opportunity to look at stdout, stderr.

Any ideas?
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Message 24446 - Posted: 9 Nov 2017, 18:48:06 UTC - in response to Message 24444.
Last modified: 9 Nov 2017, 18:54:29 UTC

I had a recent problem with an Intel GPU driver which I posted on the Intel GPU thread. Bottom line, my problem was fixed by doing a "clean install" of the GPU driver. I used DDU (a free utility which I downloaded here) in Safe Mode to completely erase the driver that was installed. Then, did a restart, in which the GPU came up as the default Microsoft Display Adapter. After that I reinstalled the same driver and my Collatz problem was gone. (You may also need to do a Windows Update to reestablish your NVIDIA card in Device Manager.)

I don't know if this will work in your case but it may be worth a shot.

Note: DDU is available for download from a variety of sites which also try to sell you other software. Finding the correct link for the free download is a little tricky. If you pick the wrong one, you may download something you don't want. Just be careful!

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Message 24457 - Posted: 13 Nov 2017, 12:12:50 UTC - in response to Message 24444.

So, I'm having trouble (keeping it) running Collatz on a dual GPU machine. Under Windows 7, I got the machine to run for a period of time (a few days?) after installing the latest version of C++ redistributable. Then it stopped. So I had the machine upgraded to Windows 10, installed the latest version of C++ redistributable, installed the latest NVidia driver from the website, and tried again.
CPU - core i7 950
GPUs - 660 and 950
Memory - 12GB

OS - Windows 10 Pro

Now, again, I get these messages when I try to run the project on this computer:
11/8/2017 4:41:05 PM | Collatz Conjecture | Computation for task collatz_sieve_3758214130773232975872_52776558133248_0 finished
11/8/2017 4:41:05 PM | Collatz Conjecture | Output file collatz_sieve_3758214130773232975872_52776558133248_0_0 for task collatz_sieve_3758214130773232975872_52776558133248_0 absent

Didn't get an opportunity to look at stdout, stderr.

Any ideas?


Try loading the Nvidia software again, it could even be different versions as the gpu's are so far apart in abilities.

Another way it is to do a 2nd Boinc installation, in a different spot on your hard drive, and exclude a different gpu from each Boinc.

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Message 24491 - Posted: 19 Nov 2017, 19:53:48 UTC - in response to Message 24457.
Last modified: 19 Nov 2017, 19:54:06 UTC

Uninstalled Nvidia driver. Reinstalled on C: (had been installed on E:). Uninstalled BOINC, also running from E:, now on C:. Nada. I even tried copying the executables from a working machine to the accounts folder for Collatz. Nope. Just for fun, I installed a GTX 1070 with the 950 so they'd have the same compute version. This sucks!

Thanks for the suggestions!
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Message 24494 - Posted: 20 Nov 2017, 12:36:43 UTC
Last modified: 20 Nov 2017, 12:51:45 UTC

I have same probs. tried everything. new windows installation, other GPU (Nvidia and AMD), other CPU, other RAM, other PSU, other Mainboard. Before, everything was fine for a couple of month.
Tasks from other Projekts are working fine (primegrid,


20.11.2017 12:38:30 | Collatz Conjecture | Host location: none
20.11.2017 12:38:30 | Collatz Conjecture | General prefs: using your defaults
20.11.2017 12:38:30 | | Preferences:
20.11.2017 12:38:30 | | max memory usage when active: 13066.90 MB
20.11.2017 12:38:30 | | max memory usage when idle: 14700.26 MB
20.11.2017 12:38:30 | | max disk usage: 101.00 GB
20.11.2017 12:38:30 | | (to change preferences, visit a project web site or select Preferences in the Manager)
20.11.2017 12:51:38 | Collatz Conjecture | task collatz_sieve_3784039653400482152448_52776558133248_0 resumed by user
20.11.2017 12:51:39 | Collatz Conjecture | Starting task collatz_sieve_3784039653400482152448_52776558133248_0
20.11.2017 12:51:40 | Collatz Conjecture | Computation for task collatz_sieve_3784039653400482152448_52776558133248_0 finished
20.11.2017 12:51:40 | Collatz Conjecture | Output file collatz_sieve_3784039653400482152448_52776558133248_0_0 for task collatz_sieve_3784039653400482152448_52776558133248_0 absent
20.11.2017 12:52:48 | Collatz Conjecture | Sending scheduler request: To report completed tasks.
20.11.2017 12:52:48 | Collatz Conjecture | Reporting 1 completed tasks
20.11.2017 12:52:48 | Collatz Conjecture | Not requesting tasks: "no new tasks" requested via Manager
20.11.2017 12:52:50 | Collatz Conjecture | Scheduler request completed
20.11.2017 12:53:15 | Collatz Conjecture | task collatz_sieve_3784043928301690945536_52776558133248_0 resumed by user
20.11.2017 12:53:15 | Collatz Conjecture | Starting task collatz_sieve_3784043928301690945536_52776558133248_0
20.11.2017 12:53:16 | Collatz Conjecture | Computation for task collatz_sieve_3784043928301690945536_52776558133248_0 finished
20.11.2017 12:53:16 | Collatz Conjecture | Output file collatz_sieve_3784043928301690945536_52776558133248_0_0 for task collatz_sieve_3784043928301690945536_52776558133248_0 absent
20.11.2017 12:54:55 | Collatz Conjecture | Sending scheduler request: To report completed tasks.
20.11.2017 12:54:55 | Collatz Conjecture | Reporting 1 completed tasks
20.11.2017 12:54:55 | Collatz Conjecture | Not requesting tasks: "no new tasks" requested via Manager
20.11.2017 12:54:57 | Collatz Conjecture | Scheduler request completed

Probs started on other PC´s too, but only for a few minutes !

Any suggestions?

Solution!!!!!!!:
in windows/system32 were 2 files missing: msvcp110.dll and msvcr110.dll!!!
you can download them for example here:
https://de.dll-files.com/download/c72abc6b7b90a61364b6dd889b5435f3/msvcr110.dll.html?c=QjBmamwrSDV5WjJHbnRpa2pNMEJ1Zz09

and here:

https://de.dll-files.com/download/7caa1b97a3311eb5a695e3c9028616e7/msvcp110.dll.html?c=ckxvUVRJZDlSMlpoMTlvdmNGL3RTZz09

Both are for x64 machines!!
I do not understand why they were missing. anybody knows?
Perhaps a mistake from last Windows10 update?

Gero-T

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Message 24498 - Posted: 20 Nov 2017, 23:28:10 UTC - in response to Message 24494.

@Gero-T: I didn't use your download location, but I did reinstall the C++ redistributable from Microsoft and that solved the problem (after confirming your missing .dlls as the problem). Guess we're back to that hell again. Thanks for the effort in finding the issue and the message alerting me!
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Message 24588 - Posted: 12 Dec 2017, 14:34:56 UTC

A just had same problem: clear install windows 10, graphics driver and boinc. Nothing else. And on few distribution windows 10 (1511, 1607, 1703 i 1709) same error on stderr:

<core_client_version>7.8.3</core_client_version>
<![CDATA[
<message>
(unknown error) - exit code -1073741515 (0xc0000135)</message>
]]>

I found that this missing dll type of error and after many experiments found solution: is need to install Microsoft Visual C++ Redistributable. But not newest version. Not from 2017, not from 2015, even not from 2013. From 2012 - very old one. Here is all of them, with direct link to microsoft site: https://www.itechtics.com/microsoft-visual-c-redistributable-versions-direct-download-links/

Ben
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Message 24724 - Posted: 13 Jan 2018, 19:58:30 UTC - in response to Message 24270.

I've been getting the same type of errors.


Name collatz_sieve_3934506887275767398400_52776558133248_1
Workunit 132138842
Created 13 Jan 2018, 19:26:22 UTC
Sent 13 Jan 2018, 19:35:17 UTC
Received 13 Jan 2018, 19:36:04 UTC
Server state Over
Outcome Computation error
Client state Compute error
Exit status -5 (0xfffffffffffffffb) Unknown error number
Computer ID 141058
Report deadline 27 Jan 2018, 19:35:18 UTC
Run time 2.28
CPU time 0.50
Validate state Invalid
Credit 0.00
Application version Collatz Sieve v1.21 (opencl_nvidia_gpu)

Stderr output
<core_client_version>7.8.3</core_client_version>
<![CDATA[
<message>
(unknown error) - exit code -5 (0xfffffffb)</message>
<stderr_txt>
Collatz Conjecture Sieve 1.21 Windows x86_64 for OpenCL
Written by Slicker (Jon Sonntag) of team SETI.USA
Based on the AMD Brook+ kernels by Gipsel of team Planet 3DNow!
Sieve code and OpenCL optimization provided by Sosiris of team BOINC@Taiwan
BUILD LOG


clBuildProgram() failed with error (-5)
Error: (-5)Out of resources at 1163 of SetupOpenCL

Error -5. Processing Aborted.
14:35:33 (14184): called boinc_finish

</stderr_txt>
]]>

Happens for all my GPU tasks from other projects as well.

I've updated video drivers and reinstalled C dist.

I've searched, and this is the best thread I could find.

Any ideas?


Thanks,

Ben

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Message 24742 - Posted: 22 Jan 2018, 15:19:16 UTC - in response to Message 24588.

A just had same problem: clear install windows 10, graphics driver and boinc. Nothing else. And on few distribution windows 10 (1511, 1607, 1703 i 1709) same error on stderr:

<core_client_version>7.8.3</core_client_version>
<![CDATA[
<message>
(unknown error) - exit code -1073741515 (0xc0000135)</message>
]]>

I found that this missing dll type of error and after many experiments found solution: is need to install Microsoft Visual C++ Redistributable. But not newest version. Not from 2017, not from 2015, even not from 2013. From 2012 - very old one. Here is all of them, with direct link to microsoft site: https://www.itechtics.com/microsoft-visual-c-redistributable-versions-direct-download-links/


I had the same error. This worked for me.


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