trouble with stats not added to the totals
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Roger Vanderseypen
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Message 10126 - Posted: 2 Nov 2010, 9:55:34 UTC

hi,

i can't see my other projects, somehowe it seems i am not complete added to our team, or i have a cpid issue,

on the my account i do not have the same as other members of the team, and in bam or other stats sites, i seem to have a double ID, whilst i already have uninstalled everything, re-attached to the projects,

i do not know how to get this solved, it seems other some of the team members seems to have the same issues of split ID,

Profile mikey
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Message 10129 - Posted: 2 Nov 2010, 11:31:15 UTC - in response to Message 10126.

hi,

i can't see my other projects, somehowe it seems i am not complete added to our team, or i have a cpid issue,

on the my account i do not have the same as other members of the team, and in bam or other stats sites, i seem to have a double ID, whilst i already have uninstalled everything, re-attached to the projects,

i do not know how to get this solved, it seems other some of the team members seems to have the same issues of split ID,


It seems to be fixed now, I see this http://boinc.thesonntags.com/collatz/show_user.php?userid=2947 when I click on your name.

Roger Vanderseypen
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Message 10133 - Posted: 2 Nov 2010, 16:06:12 UTC - in response to Message 10129.

sorry,

i was loged in with my personal login instead of the other login,
it was concerning the following profile,

http://boinc.thesonntags.com/collatz/show_user.php?userid=16498

can you fix that one?


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PepsiCo
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Message 10134 - Posted: 2 Nov 2010, 16:10:25 UTC - in response to Message 10133.

to make sure you find the right ID, here my confirmation, running several projects under user pepsico, on the other projects site all projects are shown and accounted for correctly, but for some reason the collatz wants to run all alone :):)

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Message 10139 - Posted: 2 Nov 2010, 21:21:42 UTC

BOINC accounts are associated with an email address. When you have the same email address on multiple BOINC projects, then you can see the stats from those other projects from each other. If you use a different email address, it will NOT see the other data from other projects because that is a different email address and therefore not you. To fix it, check to make sure you have the same email address. Since email addresses must be unique, you will have to change one in order to swap them.

If you have two accounts, one with the email address A@B.C and another with the address X@Y.Z, and want to swap their email addresses, you can't just change A@B.C to X@Y.Z because there already is an X@Y.Z. You first have to change X@Y.Z temporarily to something else, say D@E.F, then change A@B.C to X@Y.Z and finally change D@E.F to A@B.C.

Unfortunately, while BOINC allows merging hosts under certain circumstances, and changing passwords and email addresses, it has no way to merging accounts since merging the account on one project would not merge the account on other projects or automatically change the cross project id (CPID) on projects where only one account exists.

PepsiCo
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Message 10143 - Posted: 3 Nov 2010, 9:25:43 UTC - in response to Message 10139.

seems bam manager doesn't initiate the process correctly,

name and email set up through bam, cross project id is same on all projects exept for collatz,

tried detaching everything, re-attaching everything. through am, exept collatz doesn't want to attach, probably the cross poject identifier needs somehow to be adapted ,

whenever that is doen, i will see collatz coming up again, for the moment it seems not willing to attach from itself anymore.

tried also to change the name, and updates are fully managed by bam or boinc account manager.

all above have been working fine, as i already corrected the information on accounts for several of the team members having split id, mostly due to different email adress.
except in this particular case.
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