Server Error/Not Running

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Tackleway

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Message 1707 - Posted: 30 Apr 2019, 12:19:45 UTC

Not able to report finished work or get new work here!
Any one else found this?
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davebodger

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Message 1708 - Posted: 30 Apr 2019, 12:55:09 UTC - in response to Message 1707.  
Last modified: 30 Apr 2019, 13:04:01 UTC

Yes, I am not receiving new work too.
But all my completed wu have uploaded.
Last sucessful wu completed at 09:50 UTC today.
Prior to that at 09:06 I had 16 wu give "Error while computing". :-(
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BarryAZ

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Message 1711 - Posted: 30 Apr 2019, 18:30:55 UTC - in response to Message 1707.  

https://boinc.thesonntags.com/collatz/server_status.php
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Tackleway

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Message 1712 - Posted: 30 Apr 2019, 18:42:02 UTC

Hope Jon will give it a kick soon to restart it...
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Brent

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Message 1713 - Posted: 30 Apr 2019, 20:18:11 UTC - in response to Message 1707.  

Same here!
Brent
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Profile Presrvd
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Message 1714 - Posted: 30 Apr 2019, 21:17:50 UTC

My WUs are still crunching away, but not uploading. Each time a WU completes and attempts to upload, I get a "project backoff 00:30:00", and it looks like each completed WU adds about 5 minutes to the backoff time when they complete. Is this related, perhaps, to the issues above?
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entigy

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Message 1715 - Posted: 30 Apr 2019, 21:57:59 UTC

Now the server's run out of space....

30/04/2019 22:57:34 | collatz | Started upload of collatz_sieve_ddd7028d-40f4-49d3-b483-4c7d9710b7d4_0_r1799018900_0
30/04/2019 22:57:36 | collatz | [error] Error reported by file upload server: can't write file collatz_sieve_ddd7028d-40f4-49d3-b483-4c7d9710b7d4_0_r1799018900_0: No space left on server
30/04/2019 22:57:36 | collatz | Temporarily failed upload of collatz_sieve_ddd7028d-40f4-49d3-b483-4c7d9710b7d4_0_r1799018900_0: transient upload error
30/04/2019 22:57:36 | collatz | Backing off 00:14:39 on upload of collatz_sieve_ddd7028d-40f4-49d3-b483-4c7d9710b7d4_0_r1799018900_0
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Profile Martin Orpen

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Message 1716 - Posted: 30 Apr 2019, 22:04:00 UTC - in response to Message 1715.  

Anybody got direct contact with Slicker?

We don't want a repeat of last year's Thanksgiving fubar :(
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Profile Presrvd
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Message 1718 - Posted: 1 May 2019, 1:26:51 UTC - in response to Message 1716.  

My WUs are uploading now, so perhaps someone gave the server a good, swift kick...
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Profile Martin Orpen

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Message 1719 - Posted: 1 May 2019, 8:32:22 UTC - in response to Message 1718.  

Still seeing http errors at this end. Web site is glitchy and the Participants page has PHP errors:

Notice: unserialize(): Error at offset 27970 of 28672 bytes in /home/boincadm/projects/collatz/html/user/top_users.php on line 95
Warning: Invalid argument supplied for foreach() in /home/boincadm/projects/collatz/html/user/top_users.php on line 113

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Manfred Reiff
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Message 1723 - Posted: 1 May 2019, 10:55:00 UTC

I also had server problems yesterday (30 April). Dozens of uploaded workunits weren't confirmed as usual. The last two dozen WUs weren't uploaded (at around 11pm local time = 9pm UTC) so I stopped crunching and went to bed earlier than usual although this Wednesday is a national holiday.
When I resumed crunching this morning at 6:40 UTC all finish but not confirmed WUs were confirmed, not uploaded WUs were uploaded and confirmed immediatley. So I started this misty holiday with a plus of approx. 5.5 mio. credits. two of the finished WUs were marked as invalid.
I cannot confirm errors while crunching. Since this morning everything is working fine for me.
I also haven't had problems to continue crunching. Collatz WUs will be crunched within 4 minutes so I increased the amount of downloaded WUs to 2+2 days to be prepared for days with server problems months ago.

Greetings
Manfred
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JMrkvicka

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Message 1750 - Posted: 14 May 2019, 19:34:39 UTC - in response to Message 1707.  

I am today. All of my queued work units are pending transfer. Nothing new arriving. Was not able to even access the website until a short time ago and only on one of my computers. Have rebooted one computer and my gateway. Still no joy.
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JMrkvicka

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Message 1751 - Posted: 14 May 2019, 19:39:10 UTC - in response to Message 1750.  

5/14/2019 3:14:48 PM | collatz | Started upload of collatz_sieve_095214f2-6abe-4c73-ab03-90e620e3cb3c_0_r1733034894_0
5/14/2019 3:15:03 PM | collatz | Temporarily failed upload of collatz_sieve_095214f2-6abe-4c73-ab03-90e620e3cb3c_0_r1733034894_0: connect() failed
5/14/2019 3:15:03 PM | collatz | Backing off 04:48:28 on upload of collatz_sieve_095214f2-6abe-4c73-ab03-90e620e3cb3c_0_r1733034894_0
5/14/2019 3:15:04 PM | | Project communication failed: attempting access to reference site
5/14/2019 3:15:06 PM | | Internet access OK - project servers may be temporarily down.
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JMrkvicka

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Message 1752 - Posted: 14 May 2019, 19:51:24 UTC - in response to Message 1751.  

Interesting. This machine just downloaded new work and I was able to manually retry uploading results successfully. My other machine still can't connect to the website or upload/download.
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Nuadormrac

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Message 1753 - Posted: 14 May 2019, 20:29:54 UTC

5/14/2019 4:23:59 PM | collatz | Started upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0
5/14/2019 4:23:59 PM | collatz | Started upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0
5/14/2019 4:24:23 PM | collatz | Temporarily failed upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0: connect() failed
5/14/2019 4:24:23 PM | collatz | Backing off 00:31:16 on upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0
5/14/2019 4:24:23 PM | collatz | Temporarily failed upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0: connect() failed
5/14/2019 4:24:23 PM | collatz | Backing off 00:10:25 on upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0
5/14/2019 4:24:23 PM | collatz | Started upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0
5/14/2019 4:24:23 PM | collatz | Started upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0
5/14/2019 4:24:24 PM | | Project communication failed: attempting access to reference site
5/14/2019 4:24:26 PM | | Internet access OK - project servers may be temporarily down.
5/14/2019 4:24:45 PM | collatz | Temporarily failed upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0: connect() failed
5/14/2019 4:24:45 PM | collatz | Backing off 00:09:21 on upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0
5/14/2019 4:24:45 PM | collatz | Temporarily failed upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0: connect() failed
5/14/2019 4:24:45 PM | collatz | Backing off 00:13:26 on upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0
5/14/2019 4:24:46 PM | | Project communication failed: attempting access to reference site
5/14/2019 4:24:47 PM | | Internet access OK - project servers may be temporarily down.


This has been going on for awhile, though the server status page said everything is running. If some people are able to report, perhaps there's an ISP load issue at the projects end? Might want to check your network...
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Profile mikey
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Message 1754 - Posted: 14 May 2019, 22:48:39 UTC - in response to Message 1753.  

5/14/2019 4:23:59 PM | collatz | Started upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0
5/14/2019 4:23:59 PM | collatz | Started upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0
5/14/2019 4:24:23 PM | collatz | Temporarily failed upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0: connect() failed
5/14/2019 4:24:23 PM | collatz | Backing off 00:31:16 on upload of collatz_sieve_5a2b6dcf-e914-405a-a692-06cdbe5d22be_0_r1450017912_0
5/14/2019 4:24:23 PM | collatz | Temporarily failed upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0: connect() failed
5/14/2019 4:24:23 PM | collatz | Backing off 00:10:25 on upload of collatz_sieve_59f4717c-f02f-46e6-96f7-57816229c849_0_r1228751042_0
5/14/2019 4:24:23 PM | collatz | Started upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0
5/14/2019 4:24:23 PM | collatz | Started upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0
5/14/2019 4:24:24 PM | | Project communication failed: attempting access to reference site
5/14/2019 4:24:26 PM | | Internet access OK - project servers may be temporarily down.
5/14/2019 4:24:45 PM | collatz | Temporarily failed upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0: connect() failed
5/14/2019 4:24:45 PM | collatz | Backing off 00:09:21 on upload of collatz_sieve_1e0194e3-a42f-4f5a-9ede-35ccc4485d36_0_r176221731_0
5/14/2019 4:24:45 PM | collatz | Temporarily failed upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0: connect() failed
5/14/2019 4:24:45 PM | collatz | Backing off 00:13:26 on upload of collatz_sieve_6872335b-3442-438b-bb6c-1d66b28db96e_0_r920416331_0
5/14/2019 4:24:46 PM | | Project communication failed: attempting access to reference site
5/14/2019 4:24:47 PM | | Internet access OK - project servers may be temporarily down.


This has been going on for awhile, though the server status page said everything is running. If some people are able to report, perhaps there's an ISP load issue at the projects end? Might want to check your network...


Mine has been back up and working fine for awhile now
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JMrkvicka

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Message 1755 - Posted: 14 May 2019, 22:57:22 UTC - in response to Message 1753.  

My two machines are wire connected to the same network gateway. This one is working, the other is not. My WCG continues to run flawlessly on both machines. No other issues accessing websites or work sites via VPN. I have also run tracert to boinc.thesonntgs.com. Address gets resolved and makes it through several hops from FL to IL via GA. It dies in Elmhurst, IL. Now it gets fun. DNS resolves to 2 different IP addresses on the 2 machines. I manually made them both the same and retried. Still the same - 2 different IPs. One works, one does not. Added the IP that works to the hosts file of the one that does not. Back in business finally. 73.44.243.151 works. 67.167.89.131 does not.
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Nuadormrac

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Message 1756 - Posted: 15 May 2019, 2:26:28 UTC - in response to Message 1755.  

I changed from the ISP's DNS server to Googles which can help if some IPs are working and others are not, and they hold different tables, then performed an

ipconfig /flushdns

to clear the table stored locally. It all uploaded now...
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Profile mikey
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Message 1757 - Posted: 15 May 2019, 10:03:39 UTC - in response to Message 1755.  

My two machines are wire connected to the same network gateway. This one is working, the other is not. My WCG continues to run flawlessly on both machines. No other issues accessing websites or work sites via VPN. I have also run tracert to boinc.thesonntgs.com. Address gets resolved and makes it through several hops from FL to IL via GA. It dies in Elmhurst, IL. Now it gets fun. DNS resolves to 2 different IP addresses on the 2 machines. I manually made them both the same and retried. Still the same - 2 different IPs. One works, one does not. Added the IP that works to the hosts file of the one that does not. Back in business finally. 73.44.243.151 works. 67.167.89.131 does not.


Sounds like he's having cable company issues again then.
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Azmodes

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Message 1759 - Posted: 15 May 2019, 10:56:51 UTC

Not sure what to make of this... my Windows hosts can't access the Collatz site and can't down- or upload anything. My Linux hosts can. Everything's behind the same router/modem. I first noticed this yesterday and then it worked for a short while on both again, but now it's back.
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